We would be delighted to support you! Please review the guidance on the support queries we get most often prior to completing the form.
For all other inquiries, please complete the support form.

 

PLEASE NOTE: We will get back to you within 3 business days or sooner if possible

Contact Pinhead

Our mailing address is:

373 11007 Jasper Ave NW
Edmonton, AB T5K 0K6
Canada

DO YOU NEED HELP WITH ONE OF THESE?

The Most Frequent Support Requests...and How to Resolve Them

Order a new key from our shop. You will be able to enter your code at checkout.

QR KeySolid | Thru Axle KeyM12 Key

If you think that you registered your key code with us, complete the support form and include all email addresses you might have registered the code under.

If you did not register your key code, you can purchase a key code scan. Please follow the instructions in the video below for taking a photo of your bolt.

BUY A KEY SCAN

Try our Build a Security System wizard! It will guide you through the measurements you need to figure out what to order.

If you still need help, feel free to complete the support form and our experts will help you figure out the correct configuration.

Build a Security System